Frequently Asked Questions

Grade A pallets are in like-new condition with minimal wear, perfect for retail and display. Grade B pallets are good quality with minor cosmetic wear, ideal for warehousing and distribution. Grade C pallets are functional with visible wear, best for one-way shipping, storage, or budget applications.

No, we have no minimum order quantity. Whether you need 10 pallets or 10,000, we can accommodate your needs. For orders under 20 pallets, we recommend pickup from our San Diego facility.

We stock all standard sizes including the 48x40 GMA pallet (most common), 42x42 telecom pallets, 48x48 drum pallets, and more. We also offer custom sizes and can source specialty pallets upon request.

Yes, we offer ISPM 15 certified heat-treated pallets suitable for international shipping. These come with the required HT certification stamp and are essential for exporting goods to most countries.

Our Grade A and B pallets typically support 2,500 lbs static load and 2,200 lbs dynamic load. Heavy-duty options can support up to 5,000 lbs. We can recommend the right pallet based on your specific load requirements.

Visit our facility at 9550 Chesapeake Dr, San Diego, CA 92123 to see samples of all grades. We encourage customers to inspect our inventory and discuss their needs with our team.

We buy pallets of all conditions - from premium quality to damaged. We assess each lot and provide fair market value based on condition. We purchase wood pallets of all sizes, though standard 48x40 GMA pallets command the best prices.

Fill out our contact form or call us with details about your pallets including quantity, condition, and location. We typically provide quotes within 24 hours. For large quantities, we can send a representative for on-site evaluation.

Yes, we offer free pickup for quantities of 50+ pallets throughout San Diego County. For smaller quantities, we may charge a nominal pickup fee based on distance. Regular pickup programs are available for businesses with ongoing pallet accumulation.

Pricing varies based on pallet condition, size, and current market demand. Grade A pallets fetch the highest prices, while damaged pallets are paid at recycling rates. Contact us for current pricing on your specific pallets.

We pay at the time of pickup for most transactions. For larger ongoing accounts, we offer net-15 and net-30 payment terms. Cash, check, and direct deposit options are available.

Unusable pallets are processed into valuable byproducts: wood chips for landscaping, mulch for gardens, and biomass fuel for energy production. We have a zero-landfill goal - nothing goes to waste.

Yes, we provide recycling certificates upon request documenting the proper disposal of your pallet materials. This documentation can be valuable for sustainability reporting and environmental compliance.

For pallets we can recycle or repair, there is no disposal fee. In fact, we often pay for recyclable pallets. Contaminated or non-wood materials may incur a small disposal fee.

We primarily focus on wood pallets but can accept limited quantities of plastic pallets. Contact us to discuss your plastic pallet recycling needs and we'll advise on the best solution.

We serve all of San Diego County, from Oceanside and Carlsbad in the north to Imperial Beach and the Mexican border in the south, and from the coastal cities to El Cajon, Santee, and the eastern mountains.

We offer same-day delivery for orders placed before 10 AM (subject to availability). Next-day delivery is guaranteed for most orders. Standard delivery is within 3-5 business days for non-rush orders.

Yes, we offer scheduled delivery programs for businesses with regular pallet needs. Weekly, bi-weekly, or monthly delivery schedules ensure consistent supply and often include volume discounts.

We use flatbed trucks and box trucks depending on order size. Our trucks can deliver up to 500 pallets per load. For larger orders, we can arrange multiple deliveries or third-party carriers.

Yes, we deliver to construction sites, event venues, and temporary locations throughout San Diego County. Just provide the address and any special access instructions.

Yes, our in-house manufacturing capabilities allow us to build pallets to your exact specifications. Custom sizes, special lumber types, and unique configurations are all possible.

Standard custom orders are typically ready within 5-7 business days. Rush orders can be accommodated with advance notice. Large custom orders may require additional lead time.

Yes, we supply clean, heat-treated pallets suitable for food processing and pharmaceutical applications. These pallets meet FDA and FSMA requirements for sanitary transport.

Yes, we offer tiered pricing for volume orders. The more you order, the better your per-pallet price. Contact us for volume pricing on orders of 100+ pallets.

Yes, we offer business accounts with net terms, dedicated account management, and preferential pricing. Accounts require a simple credit application and are typically approved within 48 hours.

While we primarily sell and buy pallets, we can discuss pallet exchange programs for businesses with ongoing needs. Contact us to learn about our flexible solutions.